Windw Manufacturer
Situation: $1.5 billion company in supply chain/manufacturing redesign; need to determine whether to manufacture assemble-to-order or make-to-stock
Process: Expert interviews; advanced modeling
Results: Answered the problem through data analysis; identified $85 million in potential savings
Big Box Retailer
Situation: Footwear/apparel big box chain developed loyalty marketing program piecemeal over time; has no knowledge of what really worked
Process: Customer interviews; advanced modeling; data analysis
Results: Determined detailed ROIs for all loyalty program activities and offers. Redesigned loyalty marketing budget with recommended changes projected to increase sales by 10% with a 20% decrease in spend
Large Food Company
Situation: Company spends hundreds of millions annually on trade and consumer marketing, no understanding or assessment of ROI
Process: Deep analysis on two brands to determine best ROI measures and processes
Results: Developed internal toolkit, calculators and templates for company to assess marketing ROI activities, by brand
Biomedical Research Inst.
Situation: Organization has matured over 20 years, yet structure has not kept pace
Process: Expert Interviews; identified best practices; created confidential web-based survey
Results: Generated recommendations, which were implemented, to redesign the Board of Directors and Development functions
Hospital System
Situation: Hospital system looking to cut pharmacy costs
Process: Worked with hospital leadership team and department heads; created database of drugs used and identified high cost outliers (departments; branded v. generic; purchasing contracts)
Results: Identified $2 million (10% of cost) savings
Kitchen Countertop Manufacturer
Situation: Large kitchen countertop manufacturer experiencing market and competitive turbulence; “old” ways of doing business no longer work
Process: Defined and assessed the core business and competition
Results: Identified new growth strategy (product & channel)
Large Industrial Conglomerate
Situation: One of the world’s largest companies – great at acquiring new growth businesses, but fails to properly grow internal businesses. By their account, they “do not know how to think about growth strategy”
Process: Immersion in the Bain & Co. strategic toolkit; create unified way to assess unique situations and create a proper growth strategy
Results: Developed one-week and one-day course to teach growth strategy to executives